Last Updated: December 6, 2025
This Cookie Policy explains how VeloProcess FZ-LLC ("VeloProcess", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website and use our AI-powered workflow automation platform. This policy should be read alongside our Privacy Policy, which provides further details on how we collect and use your personal information.
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used. Cookies can be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).
We use cookies and similar technologies to: remember your preferences and settings; keep you signed in to your account; understand how you use our platform; improve our services based on usage patterns; ensure the security of your account and our platform; and measure the effectiveness of our communications.
We use the following categories of cookies on our platform:
These cookies are essential for the operation of our platform. They enable core functionality such as security, authentication, and session management. You cannot opt out of these cookies as the platform cannot function properly without them.
| Cookie Name | Purpose | Duration |
|---|---|---|
| __clerk_db_jwt | Authentication token for secure sign-in via Clerk | Session |
| __session | Maintains your logged-in session state | Session |
| NEXT_LOCALE | Stores your preferred language (English or Arabic) | 1 year |
| csrf_token | Protects against cross-site request forgery attacks | Session |
These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. This helps us improve our services.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes unique users | 2 years |
| _ga_* | Google Analytics - maintains session state | 2 years |
| _gid | Google Analytics - distinguishes users for 24 hours | 24 hours |
These cookies enable enhanced functionality and personalization, such as remembering your preferences. If you do not allow these cookies, some features may not function properly.
| Cookie Name | Purpose | Duration |
|---|---|---|
| theme | Remembers your light/dark mode preference | 1 year |
| sidebar_state | Remembers your sidebar collapsed/expanded state | 1 year |
We may allow certain third-party service providers to place cookies on our platform to support our operations. These third parties have their own privacy and cookie policies:
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified before a cookie is stored.
Please note that if you disable or delete certain cookies, some features of our platform may not work properly, and you may need to log in more frequently.
By continuing to use our platform, you consent to the use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings to refuse cookies, though this may affect your ability to use certain features of our platform.
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our operations, or for other reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to periodically review this page for the latest information on our cookie practices.
If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@veloprocess.app
Data Protection Officer: dpo@veloprocess.app
Address: VeloProcess FZ-LLC, Dubai Internet City, Dubai, United Arab Emirates