Cookie Policy

Last Updated: December 6, 2025

This Cookie Policy explains how VeloProcess FZ-LLC ("VeloProcess", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website and use our AI-powered workflow automation platform. This policy should be read alongside our Privacy Policy, which provides further details on how we collect and use your personal information.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used. Cookies can be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).

2. How We Use Cookies

We use cookies and similar technologies to: remember your preferences and settings; keep you signed in to your account; understand how you use our platform; improve our services based on usage patterns; ensure the security of your account and our platform; and measure the effectiveness of our communications.

3. Types of Cookies We Use

We use the following categories of cookies on our platform:

Essential Cookies (Strictly Necessary)

These cookies are essential for the operation of our platform. They enable core functionality such as security, authentication, and session management. You cannot opt out of these cookies as the platform cannot function properly without them.

Cookie NamePurposeDuration
__clerk_db_jwtAuthentication token for secure sign-in via ClerkSession
__sessionMaintains your logged-in session stateSession
NEXT_LOCALEStores your preferred language (English or Arabic)1 year
csrf_tokenProtects against cross-site request forgery attacksSession

Analytics Cookies

These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. This helps us improve our services.

Cookie NamePurposeDuration
_gaGoogle Analytics - distinguishes unique users2 years
_ga_*Google Analytics - maintains session state2 years
_gidGoogle Analytics - distinguishes users for 24 hours24 hours

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences. If you do not allow these cookies, some features may not function properly.

Cookie NamePurposeDuration
themeRemembers your light/dark mode preference1 year
sidebar_stateRemembers your sidebar collapsed/expanded state1 year

4. Third-Party Cookies

We may allow certain third-party service providers to place cookies on our platform to support our operations. These third parties have their own privacy and cookie policies:

  • Google Analytics: Used for website analytics and measuring traffic. See Google's Privacy Policy for more information.
  • Clerk: Used for authentication and user management. See Clerk's Privacy Policy for more information.
  • Stripe: Used for payment processing. Stripe may set cookies when you make payments. See Stripe's Privacy Policy for more information.

5. Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified before a cookie is stored.

Browser Cookie Settings

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

Please note that if you disable or delete certain cookies, some features of our platform may not work properly, and you may need to log in more frequently.

6. Cookie Consent

By continuing to use our platform, you consent to the use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings to refuse cookies, though this may affect your ability to use certain features of our platform.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our operations, or for other reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to periodically review this page for the latest information on our cookie practices.

8. Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@veloprocess.app

Data Protection Officer: dpo@veloprocess.app

Address: VeloProcess FZ-LLC, Dubai Internet City, Dubai, United Arab Emirates